Betting Rules

By opening an account, accessing a betting service or placing a bet, you confirm that you have read and accepted the applicable rules. These rules apply to bets placed through the website or any other approved channel made available to you. If a specific market, game, event or promotion has additional conditions, those conditions will apply alongside these general rules. If there is an inconsistency, the more specific rule will generally apply to the relevant bet.

You are responsible for checking that betting is lawful for you in the place where you are located. You must not use the service if online gambling is restricted or prohibited where you live. Access may be limited by location, account status, identity checks, technical controls or other legal requirements. Rockbet Casino may refuse access, suspend an account or decline a transaction where it considers this necessary to comply with applicable law, regulatory obligations, security requirements or these rules.

Account and player requirements

• You must provide information that is accurate, complete and current when registering and whenever your details change.
• You must meet the minimum legal age and any other eligibility requirements that apply to the service available in your location.
• An account must be used only by the person in whose name it is registered. You must keep your login details private and notify the operator if you believe your account has been accessed by someone else.
• You must not open, control or use an account for another person, and you must not allow another person to place bets using your account.
• You may be asked to complete identity, age, location, payment method or source-of-funds checks before, during or after betting activity.
• The operator may restrict or suspend betting while checks are incomplete or where activity appears inconsistent with the account information or applicable requirements.
• Duplicate accounts, false information, automated access, interference with the website and attempts to bypass location or account controls are not permitted.

You are responsible for reviewing your account balance, betting history and personal details. If you notice an unauthorised transaction, incorrect balance or unusual account activity, stop using the account and raise the matter through the available support channel as soon as possible. An account may be closed or restricted where there is a suspected breach of these rules, fraud, collusion, money laundering, misuse of a payment method or other unlawful conduct.

The available odds, prices, selections, bet types and maximum or minimum stake settings may vary by market, product, account, location and time. Any details displayed on a bet slip or confirmation should be checked carefully. Odds may change before a bet is accepted. The odds or price shown in the accepted bet record will generally be used for settlement, subject to an obvious error, a specific market rule or another permitted correction.

Markets are settled using the result or outcome determined under the relevant product rules. For sports and racing markets, settlement may be based on the official result, an official governing body decision or another reliable result source. For other betting products, settlement may use the result generated or recorded by the relevant system. Later changes to a result will not necessarily change a completed settlement, unless the specific rules for that market say otherwise.

Common settlement situations

• If an event is abandoned, postponed, rescheduled, shortened or materially changed, the relevant market rules will determine whether bets stand, are postponed or are void.
• If a selection or participant does not take part, the applicable rules may determine whether the bet is void, remains active or is settled in another way.
• If a market contains an incorrect selection, description, start time or other material detail, affected bets may be reviewed under the error provisions.
• Where an outcome cannot be determined in accordance with the published rules, the affected market may be declared void.
• Multiple or combination bets may be affected if one or more selections are void, and the final treatment will depend on the product and bet type.
• A dead heat, tie, draw or shared result may be settled under the specific rules for that market.
• Where a bet is void, the relevant stake will generally be returned, subject to the specific rules and any lawful adjustment required for a combination or related bet.

The operator may correct a settlement where a result was entered incorrectly, a calculation error occurred or a bet was settled contrary to the applicable rules. If a payment was made in error, the amount may be recovered or adjusted from the account where permitted by law. You should review settlement information and raise any suspected error promptly.

Promotions and special offers

Promotional bets, free bets, enhanced prices and other offers are subject to their own terms. Those terms may include eligibility conditions, qualifying selections, expiry dates, wagering requirements, contribution rules, maximum returns and withdrawal conditions. Always read the full offer terms before taking part. If promotional terms conflict with these general rules, the promotion-specific terms will apply to that offer. An offer may be withdrawn, changed or limited where permitted by its terms or applicable law.